Support
Need a hand with Carango? Check the common questions below, or get in touch — we're happy to help.
Contact us
Email us at support@carango.app. Premium subscribers receive priority support, typically within 24 hours.
Frequently asked questions
Is my data backed up?
Yes. When you're signed in, your data is securely synced to the cloud and available on all your devices. Sign in with the same account on a new device to restore it.
I subscribed to Premium but don't see my benefits. What should I do?
Make sure you're signed in with the account you used to purchase. Premium is verified with Google Play when the app connects, so reopening the app usually restores it. If it still doesn't appear, contact us.
How do I share Premium with my family or fleet?
One Premium plan can be shared with up to 10 drivers. In the app, invite drivers and managers by email — each gets their own vehicles, with no separate subscription per person.
How do I attach receipts and photos?
Attachments are a Premium feature. Open any refueling, service, expense, or income record and add receipts, invoices, warranties, or photos — they're backed up to the cloud and available on all your devices.
How do I cancel my subscription?
Subscriptions are managed by Google Play. Open the Play Store, tap your profile, then Payments & subscriptions → Subscriptions, select Carango, and cancel.
How do I delete my account?
You can delete your account and all its data from Settings → Delete Account in the app, or by email. See our Account Deletion page for details.